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In the Air with Canadian Affair

We are firmly committed to providing the highest levels of service, comfort and enjoyment to all of our destinations. With flying time of approximately 7 hours from Toronto, Ottawa, Montreal and Halifax and 9 and a half hours from Vancouver, Calgary and Edmonton our medium/long haul flights provide an experience that will only enhance your holiday.

With our airline partners Air Transat and WestJet, we assure you of the very best inflight experience.

Air Transat Airlines

 

In the air you'll have as standard:

  • Outbound flights include a complimentary hot meal with glass of wine and afternoon tea;
  • Inbound flights offer dinner with a glass of wine and light breakfast.
  • Complimentary water & soft drinks during the flight.
  • In-flight bar and snack service for purchase throughout the flight.
  • Priority boarding for children, passengers requiring assistance and Club Class Passengers.
  • In-flight magazine and in-flight movies.
  • Children's activity pack.
  • Duty free shopping.

Earphones for listening to the in flight entertainment are sold on board, keep them and re-use them for your flight on your return!

Make sure you let our reservation agents know if you have any dietary requirements when you book your flight, or that you complete the online information at the time of booking, so that we can ensure that your meal is right for you. If you have not told us in advance, we will have assumed that you don’t have any special food requirements, as the airlines do not carry spare special meals.


Upgrade to Club Class on Air Transat

On any of our flights with Air Transat you can upgrade to Club Class and experience an in flight product and service that is second to none from only CAD $199 one way including taxes.

In Club Class  you’ll also receive:

Club Transat

 
  • Dedicated check in desk for Club Class passengers: Allowing faster check in.
  • Extra 15kg hold luggage allowance: giving a generous allowance of 40kgs plus 15kgs of carryon luggage!
  • Priority Boarding: First onboard - no standing in queues!
  • More space: Extra wide seat, more legroom - 34" seat pitch.
  • Separate cabin: It's more private and feels exclusive with only 20 seats!
  • Complimentary drinks: Alcoholic and soft drinks are free.
  • FREE headphones: ... saving you £2 per person.
  • Wider choice of meals: ...and you can pre order your meal before you fly.
  • Priority baggage tagging: Your bags will be first off on arrival at your destination.
  • Travel Amenity Kit: You'll receive a neck cushion, travel blanket, flight socks and ear plugs to help you relax more.

In-Flight Entertainment

The in flight entertainment changes each month through the season, and the entertainment includes recent movies, short programmes and a selection of audio channels. This selection is suitable for a wide range of age groups and interests.

Passengers will have at least one recent film and a selection short programmes depending on the duration of the flight along with a selection audio channels to personally select from.

Passengers are allowed to use hand-held games machines such as PSPs, Gameboys etc, as well as use laptop computers and listen to portable music systems such as iPods and portable CD players, as well as watching their own portable DVD systems with earphones.

The crew will advise when these portable devices are not to be used (such as during take-off and landing) and we would ask that the volume does not disturb surrounding passengers.

Our flight crews from Air Transat are dedicated to providing the very best of customer service. We like to know that you have enjoyed your flight so on your return journey take a few minutes and complete our comment card so that we can continue to achieve the highest standards.

Cashless onboard

Air Transat no longer accepts cash for onboard transactions. Passengers will be required to use a credit card for all their purchases, such as snacks and beverages, duty free items, comfort kits, and so on.

This decision was made to enhance the customer experience, as it will speed up service and give the cabin crew more time to spend with our passengers.

Going cashless makes sense in today's technology-friendly environment and has been deployed with great success on an increasing number of airlines. It should be noted that, unlike many other airlines, Air Transat offers complimentary food and beverages on most of our routes. These factors significantly reduce the risk of inconvenience for passengers not having a credit card onboard. Air Transat is working on alternative payment options for these special cases.

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ATOL protected ABTA IATA © Airline Seat Company Ltd
& Canadian Affair
 
 
CA: Toll free 1-8778-FLY2UK
Web: www.canadianaffair.ca
Email: mail@canadianaffair.com
 
UK: London: +44 0207-616-9184
UK: Glasgow: +44 0141-223-7517
R. Ireland: 018 666700
N. Ireland: 02890 243 999